FAQ

Shipping

 

How is my order packaged?

For standard orders within the U.S., we ship using secure, non-descript packaging material.

What are my options as I place my order?

If you would like your order gift wrapped, please note when you place your order, gift wrapping is free.

Can I track my order?

Yes. On the day of shipment we'll email you shipping confirmation that includes order-tracking information. You'll be kept informed of the transportation process at every step. 

If you would like to make a purchase and pay via Venmo, please contact us at michelle.cbhood@yahoo.com.

 

Conflict Diamonds...

What is the Kimberley Process?

The Kimberley Process is a commitment to remove conflict diamonds from the global supply chain. Today, participants actively prevent 99.8% of the worldwide trade.

The Kimberley Process is a binding agreement that imposes extensive requirements on every participant. The visible evidence of this commitment is The Kimberley Process Certification Scheme (KPCS) that both safeguards the shipment of ‘rough diamonds’ and certifies them as conflict free.

Returns & Refunds

 

If for any reason you are dissatisfied with your Online purchase, you may exchange your item(s) within 30 days from the date of shipment. We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear. Keep in mind, Although most rings can be custom sized in sizes (typically) 4-10 at no extra charge, Items that are ordered in any size other than the stock size cannot be returned or refunded.​

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